Shipping policy
At Balls In The Holes, we believe great style shouldn’t wait — that’s why we offer FREE standard shipping on all orders.
📦 ORDER PROCESSING
-
Orders are processed within 1–3 business days (excluding weekends and holidays).
-
During product launches, promotions, or tournament weeks, processing times may be slightly extended.
-
You will receive a confirmation email with tracking information once your order ships.
🚚 SHIPPING OPTIONS
🇵🇷 Puerto Rico
🇺🇸 United States
✅ FREE Standard Shipping on all orders
Estimated delivery time:
-
Puerto Rico: 2–5 business days
-
United States: 3–7 business days
⚡ Express & Expedited Shipping options are available at checkout for an additional cost.
Delivery times begin once your order has shipped.
📍 TRACKING YOUR ORDER
Once your package ships, you will receive an email with your tracking number.
Please allow up to 24 hours for tracking updates to appear in the carrier’s system.
❗ SHIPPING LIMITATIONS
At this time, we only ship within:
-
Puerto Rico
-
United States
We do not offer international shipping.
⏳ SHIPPING DELAYS
Balls In The Holes is not responsible for delays caused by:
-
Weather conditions
-
Carrier issues
-
Incorrect shipping information provided at checkout
Please double-check your shipping address before placing your order.
🎯 LOST OR DAMAGED PACKAGES
If your order arrives damaged, please contact us within 48 hours of delivery at:
Include photos of the item and packaging so we can assist you promptly.